It Operations

You are configuring a Wi-Fi base station using DHCP. Which items should you set or change?

- Reset administrator password. - Set network name. - Set network security. - Set network password. - Reset administrator password. - Set network name. - Set network password. - Set network name. - Set network password. - Assign DNS servers. - Change administrator account name. - Set network password. - Set network name. - Assign DNS servers.

1.

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2.

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3.

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Q 1 / 51

It Operations

Can you connect a DisplayPort monitor to a USB-C port on your computer?

1.

Yes. The DisplayPort cable plugs directly into the USB connector.

2.

Yes. An adapter or dongle may be required.

3.

No. While you can rig a connection, video quality will be poor.

4.

No. The two standards are incompatible.

Q 2 / 51

It Operations

What is the I/O panel?

1.

the location where expansion cards can connect to peripherals

2.

a cluster of ports and connectors found on the back of the computer case

3.

the switches that turn on, sleep, and turn off the computer

4.

the portion of the motherboard where non-power cables connect

Q 3 / 51

It Operations

The computer consistently boots into Safe Mode. How would you address this issue?

1.

Edit the Registry key that controls the boot sequence.

2.

Hold the Shift key as Windows boots.

3.

Check the MSCONFIG utility to ensure that Normal boot is selected.

4.

Fix the issue in Safe Mode that is causing the system to restart in this mode.

Q 4 / 51

It Operations

Which choice is not a typical adjustment found on a monitor?

1.

resolution

2.

color temperature

3.

contrast

4.

brightness

Q 5 / 51

It Operations

Assuming that the gateway, modem, and switch are separate units, in what order should a small office or home office LAN be restarted?

1. Modem 2. Gateway 3. Switch 1. Modem 2. Switch 3. Gateway 2. Switch

1.

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2.

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Q 6 / 51

It Operations

A client needs to secure their cafe's wireless network, which is used only by employees. What is the best approach for a finite list of devices?

1.

Limit access to specific MAC addresses.

2.

Do not broadcast the SSID.

3.

Apply a metered connection.

4.

Apply a password.

Q 7 / 51

It Operations

Which hardware port would not be found on a typical gateway?

1.

WAN

2.

USB

3.

LAN

4.

uplink

Q 8 / 51

It Operations

The recent Windows update introduced some quirks in the system. How can you enter the Windows Recovery Environment to recover from the update?

1.

Hold the Shift key when selecting the **Restart** command.

2.

Restart in Safe Mode where the Recovery item is located on the Start menu.

3.

Press the any key at the boot screen.

4.

Go to the Task Manager **Startup** tab.

Q 9 / 51

It Operations

Which components are typically found on the motherboard?

basic I/O graphics NIC battery expansion slots cooling NIC graphics expansion slots graphics NIC mass storage expansion slots basic I/O graphics NIC power supply expansion slots

1.

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2.

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Q 10 / 51

It Operations

What does the acronym RAID refer to?

1.

Repeating Architecture for Internal Drives

2.

Recoverable Advanced Integration and Duplication

3.

Redundant Array of Independent Disks

4.

Replicated Array of Internal Devices

Q 11 / 51

It Operations

To which internal component does the illustrated (P1) connector attach?

![Q12](images/Q12.jpg)

1.

motherboard

2.

I/O panel

3.

power supply

4.

primary mass storage

Q 12 / 51

It Operations

Your computer boots at very low resolution that cannot be increased through display settings. What is the most likely solution?

1.

The connection between the display and the computer is loose.

2.

You need to reinstall the display drivers.

3.

You need to replace your monitor.

4.

Some of your RAM is failing.

Q 13 / 51

It Operations

To which choice can the wget program be considered similar?

1.

tracert

2.

netstat

3.

ping

4.

cURL

Q 14 / 51

It Operations

Does an incognito window prevent websites from tracking your activity on the web?

1.

No. Incognito mode only prevents the site from appearing in your browser history.

2.

Yes. Incognito mode encrypts data packets, making it difficult for websites to track your activity.

3.

No. Some websites track by ID, and if you sign into a site even in incognito, your activity is known.

4.

Yes. Incognito mode blocks all cookies and tracking IDs and suppresses browser history.

Q 15 / 51

It Operations

What must you confirm before performing a processor upgrade?

1.

The new processor is compatible with the current motherboard.

2.

The new processor is the same type as the old.

3.

The new processor is compatible with the operating system.

4.

The new processor fits into the old processor's slot.

Q 16 / 51

It Operations

Which type of storage has the fastest data access speeds?

1.

Secure Sockets Layer drive

2.

solid-state drive

3.

serial attached storage device

4.

SCSI drive

Q 17 / 51

It Operations

A Bluetooth peripheral is prompting for a passcode to complete the pairing/connection process. What is the peripheral, most likely?

1.

keyboard

2.

all of these answers

3.

mouse

4.

headset

Q 18 / 51

It Operations

Walt's computer is several years old and he wants to ensure that the system works until he gets a replacement. What should he do first?

1.

Run a file check daily.

2.

Obtain an extended warranty.

3.

Back up his data.

4.

Ensure that the system is protected against malware.

Q 19 / 51

It Operations

What is one difference between a drive and media?

1.

The drive is where the data is stored and the media is the data itself.

2.

A drive is hardware that reads media.

3.

These are two terms for the same thing: storage.

4.

The terms apply only to removable storage, where the drive is the slot and the media is the thumb drive or media card inserted into the slot.

Q 20 / 51

It Operations

Mass storage inside a desktop computer case is usually found where?

1.

in an expansion slot

2.

attached to the front of the case

3.

in a drive cage

4.

on the motherboard

Q 21 / 51

It Operations

Which statement about a modular power supply is true?

1.

It is built from a cluster of smaller, easier-to-install power supplies.

2.

Its power output can be varied to save electricity.

3.

Its cables are detachable.

4.

It has dedicated power reserved for different computer components.

Q 22 / 51

It Operations

Which program controls the Windows startip sequence?

1.

MSCONFIG

2.

Task Manager

3.

the Computer Management Console

4.

the UEFI

Q 23 / 51

It Operations

Angela ran a diagnostic that shows an ever-decreasing amount of memory in her computer. What could be the problem?

1.

DRAM is failing.

2.

A program has a memory leak.

3.

There is no problem. It's normal for available memory to decrease the longer you use the system.

4.

Another user has signed into the system

Q 24 / 51

It Operations

Which type of power connector is this?

![Q24](images/Q24.PNG)

1.

Edison

2.

Molex

3.

SATA

4.

PCI

Q 25 / 51

It Operations

What is the most important thing to do before opening a computer case?

1.

Turn off and unplug the computer.

2.

Disconnect all of the cables.

3.

Close your programs, sign out of your account, and turn off the computer.

4.

Ground yourself.

Q 26 / 51

It Operations

On a trackpad, what gesture commonly replaces "center mouse wheel" for things like scrolling through documents?

1.

pinch outward

2.

scroll with thumb instead

3.

two-finger swipe

4.

force click and drag

Q 27 / 51

It Operations

What is the name of the hardware that provides a computer with network access?

1.

BIOS

2.

RJ-45

3.

NIC

4.

Router

Q 28 / 51

It Operations

undefined

1.

CAT-5 or CAT-6 Ethernet cable

2.

thin pair or twisted pair

3.

asynchronous digital (AD) cable

4.

coax cable

Q 29 / 51

It Operations

undefined

1.

Shut down the system.

2.

Sign out.

3.

Restart the computer.

4.

Let Jen take over.

Q 30 / 51

It Operations

undefined

1.

server

2.

layer 2 switch

3.

wireless access point

4.

firewall

Q 31 / 51

It Operations

undefined

1.

You have plugged the microphone into the 3.5mm audio output jack.

2.

The sound is muted.

3.

The sound card has crashed.

4.

The computer has connected to a nearby Bluetooth headset.

Q 32 / 51

It Operations

undefined

1.

all of these answers.

2.

You cannot reach any websites.

3.

The power is out.

4.

The lights on the modem are off.

Q 33 / 51

It Operations

undefined

1.

Restart the computer.

2.

Sign out.

3.

Wait or set the application aside until it quits eventually on its own.

4.

Use the Task Manager (Windows) or use Force Quit (Mac).

Q 34 / 51

It Operations

undefined

1.

The URL is HTTPS.

2.

You are using an incognito window.

3.

The site requires a login and password.

4.

You can't tell because a website's security settings are not readily apparent in a browser window.

Q 35 / 51

It Operations

undefined

1.

multiple hosts interacting with a single computer

2.

an application consisting of cooperating programs across the Internet

3.

any program run by a user

4.

a subscription service on the web

Q 36 / 51

It Operations

undefined

1.

There is one partition for the operating system and a separate partition for user data.

2.

All drives contain a second partition for the MBR (Master Boot Record).

3.

The drive is partitioned to maintain compatibility with older versions of the operating system.

4.

The system has two users who are each getting a partition.

Q 37 / 51

It Operations

undefined

1.

fan, paste, processor, socket

2.

fan, processor, socket

3.

fan, paste, processor, paste, socket

4.

fan, processor, paste, socket

Q 38 / 51

It Operations

undefined

1.

Run a disk-checking utility.

2.

Close open programs.

3.

Restart the computer.

4.

Review the output of the netstat utility to check for incoming connections to the file.

Q 39 / 51

It Operations

undefined

1.

BIOS

2.

RJ-45

3.

router

4.

NIC

Q 40 / 51

It Operations

undefined

1.

MSCONFIG

2.

the Computer Management Console

3.

Task Manager

4.

the UEFI

Q 41 / 51

It Operations

undefined

1.

DNS

2.

FTP

3.

VPN

4.

HTTP

Q 42 / 51

It Operations

undefined

1.

Back up all files.

2.

Save data and close programs.

3.

Remove the older driver.

4.

Sign out of the operating system.

Q 43 / 51

It Operations

undefined

1.

migration

2.

An official term does not exist, though it is colloquieally referred to as a "brain transplant."

3.

profile transfer

4.

account cloning

Q 44 / 51

It Operations

undefined

1.

Do nothing. Wait until service is restored.

2.

Restart all computers on the network.

3.

Restart the gateway (router).

4.

Restart the modem.

Q 45 / 51

It Operations

undefined

1.

Task Manager

2.

Event Viewer

3.

Perfomance Monitor

4.

Resource Monitor

Q 46 / 51

It Operations

undefined

1.

DSL

2.

fiber optic

3.

cable

4.

dial-up

Q 47 / 51

It Operations

undefined

1.

two-finger swipe

2.

pinch outward

3.

scroll with thumb instead

4.

force click and drag

Q 48 / 51

It Operations

undefined

1.

mass storage that has ben repaired

2.

nonremovable mass storage

3.

any internal mass storage device

4.

any mass storage device that is not a SSD

Q 49 / 51

It Operations

undefined

1.

memory and permanent (drive) storage

2.

SSD and HDD

3.

RAM and ROM

4.

standard memory and cache memory

Q 50 / 51

It Operations

undefined

1.

Service Set Identifier, a wireless network's name

2.

an older security protocol for Wi-Fi networks

3.

the server-side ID used to identify devices on a network

4.

the MAC address broadcast for a wireless network

Q 51 / 51